QUESTIONS

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a) Prospect and lead management.
b) Integrating the various phases of your lead management into a single platform.
c) Having sales metrics and revenue prediction.
d) Reducing the number of emails, posts, demos and presentation meetings.
e) Integrating the sales team with product development.

The three activities primarily associated with Customer Relationship Management (CRM) and the sales funnel are:

a) Prospect and lead management: CRM systems are commonly used for managing prospects and leads, tracking their interactions with the company, and nurturing them through the sales funnel.

b) Integrating the various phases of your lead management into a single platform: CRM systems are designed to streamline and centralize lead management by providing a single platform to track and manage leads throughout their lifecycle.

c) Having sales metrics and revenue prediction: CRM systems often provide sales metrics and analytics that help organizations track their sales performance and predict revenue based on lead and sales data.

Explanation of the concepts underlying incorrect answers:

d) Reducing the number of emails, posts, demos, and presentation meetings: While CRM systems can help organize communication and automate some processes, their primary focus is not on reducing the number of emails, posts, demos, or meetings. Instead, they aim to improve the efficiency and effectiveness of these interactions by providing relevant data and insights to sales teams.

e) Integrating the sales team with product development: While collaboration between sales and product development can be important, CRM and the sales funnel primarily focus on managing leads, sales processes, and customer relationships. Integrating sales and product development may involve other tools and processes beyond CRM.

QUESTIONS

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